Working in an ethical, transparent and socially responsible way is an essential element in our business vision. Transparency, only limited by client and candidate confidentiality, is the most important of these values. We keep clients fully informed about progress on a search, creating specially dedicated, password protected areas for each client on our website for this purpose. We also keep candidates informed, even when that information is a rejection. We openly discuss assessment results with candidates and, where appropriate, make suggestions for improvement in future assignments.

Candidates need to know that they are treated with respect and in strictest confidence. Candidate confidentiality is crucial to us and we take great care to respect it. When we contact you we will always makes sure that you are in a private location where you can take the call. We will only reveal your identity to a client with your specific authorisation. See Code of conduct for candidates.

Client confidentiality is also important of course. We will only reveal a client's identity with their permission and will take care to explain and respect "off-limits" restrictions. Deadlines are very important to us and we pride ourselves in meeting commitments. We provide extensive information to clients at each stage of the process, to make sure that our relationship and the process are as transparent and open as possible.
See Code of conduct for clients.

Ad Capita has invested in one of the most advanced information management systems in the market (Encore, by Cluen Inc.) and the only one designed exclusively for executive search. We take great care with the data we hold and are registered with the National Data Protection Commission (Comissão Nacional de Protecção de Dados).